US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel
US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel
admin 2024/06/18 14:51The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions.
The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. In the complaint filed on Monday, the Department of Justice claims Adobe “has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.”
The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks.” In doing so, the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars,” the complaint says.
SEE MORE: https://www.theverge.com/2024/6/17/24180196/adobe-us-ftc-doj-sues-subscriptions-cancel
The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. In the complaint filed on Monday, the Department of Justice claims Adobe “has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.”
The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks.” In doing so, the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars,” the complaint says.
SEE MORE: https://www.theverge.com/2024/6/17/24180196/adobe-us-ftc-doj-sues-subscriptions-cancel
Last modified by admin 2024/06/18 14:58
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