Apple Is Forcing Users Who Forgot the Password to Their $3,500 Vision Pro to Reset It In-Store

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Apple Is Forcing Users Who Forgot the Password to Their $3,500 Vision Pro to Reset It In-Store
admin 2024/02/06 14:50

Users in Apple’s official community forums state they were told by Apple Support that the only option available was to take the device back.
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Imagine buying a new $3,500 Apple Vision Pro headset only to discover that, drat, you forgot the password. This very relatable scenario—who hasn’t forgotten a password in their life?—has become a reality for some Vision Pro users in recent days. Apple’s response: Uh, sorry, you can’t fix it at home.

Over on Apple’s official community forums, several Vision Pro owners reported being locked out of their shiny new headsets after entering the incorrect password—not the Apple ID, but rather the password to open devices—too many times. When they contacted Apple Support, owners said employees told them the only recourse available was to take the product back to the store and have them reset it on-site or mail it in. The password problem was first reported by Bloomberg.

Learn more: https://gizmodo.com/apple-vision-pro-forgot-password-take-to-apple-store...